Who is this article for?

IT Administrators exploring ways to connect the system with existing CRM platforms.

Administration permissions are required.

Integrating Ideagen Quality Management with CRM platforms can streamline workflows and improve visibility, but native support is currently unavailable.

This article highlights the limitation and offers a workaround using the Ideagen Quality Management API.

1. Integration workaround

The system does not offer direct integration, but it does provide a paid API service for customised integrations with third-party systems, such as CRM software. This allows organisations to create tailored solutions to meet their needs.

To find out more, contact your Account Manager.