Who is this article for?

Administrators who manage documents and reports.

Administration permissions are required.

When running or previewing a workflow report in, you may encounter an error that prevents the report from loading. This article explains the root cause, how to verify the problem, and the steps to resolve it. 

1. Issue

Attempting to preview/run a report results in an error.

This is because the report configuration contains duplicate column names within the selected fields (e.g., two fields with the label “Waiver”). Report engines typically require unique field labels/aliases for proper binding.

To verify this is the root cause:

1. Open Report Designer.
2. Review the selected fields and custom fields labels.
3. Identify any duplicate display names.

2. Solution

To resolve the issue, rename one of the duplicates so each field has a unique label (e.g., Waiver_Type vs. Waiver_Status).

Alternatively, you can remove the duplicate field if it's not needed.

Further reading

• Tracking document changes