Who is this article for?

All Ideagen Quality Management Users with report permissions.

Ideagen Quality Management site accessis needed.

To make answering this question easier, this article is split into three sections so that you can either walk through the steps in sequence or you can jump to the section relevant to what you are looking for:

1. Question
2. Answer
3. Further Reading

1. Question

What would cause a SnapDock error to appear when creating a custom document report?

2. Answer 

This is usually caused by an issue with the preview of the report. The user can press Ok and continue on with creating the report. Additionally, a refresh can clear out the error. 

3. Further Reading

This section will provide important links to further troubleshooting and resources. 

1. Aha! Defect - 1282