Who is this article for?

All Ideagen Quality Management Admins with workflow permissions.

Ideagen Quality Management site accessis needed.

To make answering this question easier, this article is split into three sections so that you can either walk through the steps in sequence or you can jump to the section relevant to what you are looking for:

1. Question
2. Answer
3. Further Reading

1. Question

What would cause the section "Add a New Route" in a workflow definition to have the "To Step" and "From Step" in the wrong places?

2. Answer 

The image below is what the "Add a New Route" section normally looks like. 

The image below is what the section looks like when a Google Extension called, Make Sortable, has been added to the browser. This would need to be disabled to have the section in the correct position again.

3. Further Reading

This section will provide important links to further troubleshooting and resources.