Who is this article for?

All Ideagen Quality Management Admins with access to administration settings.

Ideagen Quality Management site accessis needed.

To make answering this question easier, this article is split into three sections so that you can either walk through the steps in sequence or you can jump to the section relevant to what you are looking for:

1. Question
2. Answer
3. Further Reading

1. Question

Are there any programs or applications that could conflict with Ideagen Quality Management and cause problems? 

2. Answer 

There are several programs known to cause issues with Ideagen Quality Management.

1. Navisphere - conflicts with Port 80
2. Sophos
3. McAfee - causes issues with Indexer and can cause issues with the Ideagen Quality Management Service.
4. Citrix - trying to connect to Client Tools when using Citrix will cause the tools not to work.

3. Further Reading

This section will provide important links to further troubleshooting and resources.