Who is this article for?

Administrators interested in learning more about product updates.

No elevated access or permissions are required.

This article outlines the product changes, enhancements, and fixes that have been implemented throughout 2025.

2025.7.0.0

Features

Tests

• You can now attach multiple supporting documents to tests, improving flexibility and context when managing test evidence and related materials.

Fixes

• Enhanced report execution to address performance issues and system slowness when handling large datasets. Pagination is now introduced automatically when the record count exceeds 100, ensuring faster load times and smoother navigation
• Resolved an issue where workflow instances did not appear in the collaborator’s inbox when the workflow template was cloned from the workflow listing.
• Resolved an issue in the Standard Workflow Reports where incorrect personnel and descriptions were displayed due to an unfiltered query join between workflow and other modules with matching IDs (impacted on-premise environments).
• Resolved an issue where the “Favorites Settings” link returned an error by appending the Site Root to the path, ensuring compatibility for both subdirectory and non-subdirectory installations (impacted some on-premise environments).
• Resolved an installer upgrade issue in version 2025.6.0.0 where missing dependencies caused the decompression process to fail during installation (impacted on-premise only).
• Resolve the issue where Tests are not visible in the Modern Inbox when logging in with a Training/Testing License.

2025.6.0.0

Features

General

• The solution name and logo have been updated as part of Ideagen’s rebranding initiative, ensuring consistency across all quality solutions.
• Server region information has been removed from the navigation menu to avoid duplication, as time zone information is already displayed.

Documents

• A new “Unretire” action has been introduced, allowing retired documents to be restored. This action is role-based and includes compliance logging.
  Have a look at our guide to unretiring retired documents to see how the feature works in practice.

Training

• When removing a user from a group, the system now checks if they are the sole assignee for training sign-off tasks. If tasks remain, you’ll be prompted to reassign them to another member, ensuring tasks remain assigned, workflows continue, and audit trails are maintained.

Fixes

• Fixed an issue where, when Delay Publish was enabled, the Release for Approval email was not being triggered for chain approvers (2nd level and above). Now, all approvers in the chain correctly receive the notification.

2025.5.0.2 (Minor)

Fixes

Modern Inbox

• Fix the issue where number formats resembling dates (e.g. 2025-08) are incorrectly converted into date formats (e.g. 08/01/2025) on the dashboard.

2025.5.0.1 (Minor)

Fixes

Modern Inbox

• Fixed an issue with the disappearing Documents panel when no items are in Edit status, even if other approval/review items are in progress.

New navigation view

• Restore the “Switch to Testing/Training Session” option previously available from the profile menu.

Document handling

• Resolved intermittent failures during bulk uploads.

Report

• Resolved an issue where report instances are not generated when the value contains image file extensions.

2025.5.0.0

General

Dapper Phase 3 migration

• Completed Dapper conversion across major modules to improve data access performance and maintainability.

SonarQube code quality enhancements

• Resolved security issues: SQL injection, weak protocols, unsafe regex.
• Addressed UI/UX gaps: missing alt tags, invalid HTML, and redundant styles/scripts.

Features

Default timestamp removal

• Removed irrelevant "12:00:00 AM" timestamps from workflow-related date fields to improve clarity.

Email delivery reliability improvements

• Increased character limit in email history to prevent email sending failures.
• Enhanced failover: emails are removed from the queue even if logging fails.

Inbox report deletion handling

• Introduced an error prompts when deleting reports fails (especially in older SQL Server versions below 2017).

Exportable training matrix

• Users can now export or print training matrix reports to excel for better compliance reporting.

Concurrency conflict handling

• Users are now prompted to confirm overwrite when a concurrent update is detected in workflow instances.

Personnel module load optimisation

• Improved response time when loading personnel pages with multiple custom fields.

Enhanced expiration date validation

• Standardised the error validation on invalid expiration dates input across modules (Workflows, Trainings, Documents, Tests).

Fixes

Support issues

• Resolved issue where dependency documents remained in inbox after parent document approval or document is reviewed.
• Fixed issue where converted Word/Excel documents incorrectly required PDF passwords.
• Adjusted spacing logic so tooltip content is now fully visible.
• Added a new parameter to support filtering by published date range.

Documents

• Resolved page returned unexpected error when save changes of custom fields in document after verify up to date.
• Fixed an issue where shared folder links could not be opened.
• Fixed an error that occurred when toggling 'Inherit Settings from Parent' on and off in a document folder.

Workflow

• Added validation to ensure steps and routes include a defined begin and end step.

User Preferences

• System now displays a confirmation message after successfully changing the user password.

Navigation and UI

• Fixed an issue where the module menu remained highlighted after closing a background item. The menu now updates correctly to reflect the active view.
• Fixed an issue where renaming a group to an existing name showed a vague 'No Data' error. Now displays: “Group names must be unique.”.
• Resolved an issue where ellipsis (…) appeared unnecessarily in the expanded view.
• Fixed an issue where right-clicking documents in edit state did not mark them as read.

Reports

• Adjusted spacing so error messages are displayed properly and not cramped at the top of the page.
• Fixed an issue where users did not receive confirmation emails after successful report delivery that scheduled task with “Once” as frequency.

2025.4.0.3 (Minor)

Fixes

• Resolved non-standard date input causing instant page load issue in the following areas:
  • Email Reminder Custom Field (Due Date)
  • Document Properties (Custom Field)
  • Personnel Listing (in non-admin view)
  • Admin - Personnel (Custom date field)
• Resolved issue where the embedded workflow launcher displayed the incorrect status.​

2025.4.0.2 (Minor)

Fixes

• Resolved an issue where reports display an invalid value when a text field contains a decimal number.
• Removed the unnecessary "--notimestamp" suffix from exported reports.

2025.4.0.1 (Minor)

Fixes

• Resolved an issue where workflow instances failed to load or became inaccessible due to validation failures caused by non-standard date inputs in subforms of existing workflow instances.
  If invalid date formats are detected in date picker fields, the system will now skip time zone conversion for those fields and maintaining the value display.
  This prevents load failures and allows users to access and continue working with affected workflow instances.

2025.4.0.0

General

Backend enhancement: Timezone configuration support

• We added capability to set timezone configurations directly in the Tenant DB configurations to do data conversion to support global deployment.
  These changes are backend-only and have no impact on the user interface.
• The date format now adheres to the time zone settings specified in each tenant's database and is standardised based on regional conventions.
  For example, en-GB for UK tenants and en-US for US tenants, ensuring consistent and accurate date handling according to the appropriate regional format.
• All date fields are now saved based on the database time zone setting. Input values are first interpreted in the tenant's local time zone, which is configured in the database, and then converted to the database time zone before being stored. For example, if the tenant time zone is set to PST (used for input and display) and the database time zone is set to EST, the system will convert the date from PST to EST before saving it to the database.

Existing customers should not experience any impact, as the database and tenant time zone setting defaults to the server time zone.

• API date value handling: Before, user input was automatically converted to local time (based on server assumptions).
  Now, date values are explicitly converted from the tenant’s time zone (datetime.tenantTimeZoneId) to the database time zone (datetime.dbTimeZoneId).

Features

Header and Footer tool update

• In version 4.7.6 of the Header Footer Updater tool, the date formatting was based on the user's selected language from the web, rather than the local machine culture. This led to inconsistencies and misalignment with the server settings.
  Starting with version 4.7.7 (released as part of the Timezone update), the tool now uses the database culture settings to standardize date handling for header and footer event updates.

Fixes

Modern Inbox

• Resolved the issue so that all relevant inbox items now display correctly upon expanding the Test section.

Report

• Fixed the position of error messages, which previously appeared too close to the top of the page. Added appropriate spacing for better readability.
• Corrected date parsing issues caused by varying server date formats to ensure consistency across reports.

Group

• Fixed issue with Group Managers' names so they are once again showing in bold text in the UI.

2025.3.0.0

General

Interface improvements

We have made minor changes to the interface design of the system for better usability:

• Header has been updated to better reflect the solution brand.
• Collapsible left navigation panel has been enhanced, offering users a more comprehensive view.
• "Favourite Settings" menu item replaced the gear icon from the previous static navigation panel.
• "What's New?" from the Help widget now redirects to the release notes section of the Help centre.

Features

Modern Inbox improvements

We have implemented several improvements to improve Inbox performance:

• Pagination, disabled by default, divides large content volumes into separate pages.
  To use this feature, follow our guide to enabling pagination in the Modern Inbox.
• Type and Stage click away prevents the page from refreshing each time a filter is selected.
• Lazy loading optimises performance and by loading content only when it is needed.

Fixes

• We changed the date format default to follow the server's regional settings.
  In affected areas, the system will no longer use the date format based on the language preference settings. Instead, it will standardise to follow the server's regional settings, as it does on other pages.
• We have resolved an issue where the date-type custom field in a workflow instance launched via Workflow Automation was displaying a default time value of "12:00 AM" despite users entering only a date.
  The custom field will now correctly display only the date value as intended.

This fix applies only to workflow instances launched through Workflow Automation. Parent instances are not affected, as they already displayed the date correctly.

2025.2.0.0

Features

Grid Inbox sunset

We are retiring the Grid Inbox feature with this release. The option to select this Inbox type has been removed from the System Settings.

All users currently using the Grid Inbox will be transitioned to the Modern Inbox for a better user experience.

Enhanced SSO support

We have extended support for Single Sign-On (SSO) to allow authentication using an attribute other than email.

Previously, our SSO only supported email-based login. With this update, you can now configure an alternative attribute for SSO authentication, providing greater flexibility to meet security and compliance requirement.

You can set up the additional attributes by following out guide to configuring additional Single Sign-On (SSO) attributes.

This has currently been tested with the following Identity Providers: Akamai, Okta.

2025.1.0.0

Features

Workflow Custom Fields

Enhanced management of custom fields within a workflow:

• Introduced the ability to disable groups used in custom fields within inactive workflows.
• Improved error messages to provide clearer guidance when issues occur related to group usage in workflows.

Group Summary

• Introduced a new section in the group summary view to indicate if a group is being used in a custom field within a workflow.